Raleigh Showroom | 919-481-4224
Home Theater Solutions since 1994

Getting Started…

You’ve decided that you’re ready to move forward with buying a new home theater.  What do you do next?  We provide a list of action points for the following scenarios.

Afro-American family watching television and eating popcorn at home

You are Building a New Home or Addition:

Make an appointment to visit our showroom where we will go over all of your options.  Bring your plans, a list of current equipment you would like to incorporate and some of your favorite music to audition speakers.  Plan on spending 1 to 2 hours during this initial consultation.  This may include the in-store portion of our SMART Process, depending on your needs and goals.  New construction home theaters offer the most options – sometimes to an overwhelming degree.  We will point you in the right direction.  You may even discover technologies that you would like to consider.
Learn more about the SMART Process here..

You are Creating a Complete System for your Existing Home.

Most clients prefer to begin in the showroom.  Here you can evaluate what Intelligent Electronics offers in products, knowledge, experience and resources to determine if we are a good fit for your project.  We suggest you call before your visit to give the system designers an overview of your requirements and to schedule an in-store appointment.  The designer will give you a list of information to bring to your meeting,  Depending on your needs and goals, we will likely do both the in-store and in-home portions of the SMART Process.  Plan to spend 1 to 2 hours interviewing the staff and equipment and completing the in-store portion of the SMART Process.  We will also schedule an appointment for the in-home SMART Process evaluation during this visit. Learn more about the SMART Process here..

Upgrading a Component in your Current System

Call or stop by the showroom.  If you plan a visit, bring a movie or music that is familiar to aid in the audition process. It will help you compare various levels of quality and personal preferences.  Write down the brand and model numbers for all the equipment in your system including what you are replacing.  Measure any space limitations like cabinetry or windows.  Feel free to bring the old component with you (if possible) or its manual if it’s still available.

You Know What You Want, You Just Want a Quote

Stop by the Showroom, call or send us your shopping list via email. Let us know if you are interested in other options, a second opinion on the design or just the numbers.

You Have No Idea What You Need

Something stopped working…It’s old…the company who installed it is gone…or other various on-site issues: call us and get on the schedule.  We charge a $150 Diagnostic Fee.  We will either fix your problem or let you know what the problem is and propose a solution.  If you end up needing a major upgrade, we will apply the $150 Diagnostic Fee toward that purchase.

DIY – You Want to Tackle the Project Yourself

Whether you are a hobbyist or just technically inclined or trying to maximize a limited budget, we can help you achieve your goals.  Components purchased from Intelligent Electronics get unlimited phone support, warranty claim assistance and upgrade options. Complete systems still qualify for package pricing. Installation services are always available if you get in over your head.

Questions? Contact Us

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Contact Us

Visit Our Retail Showroom
South Hills Plaza
1335 Buck Jones Road
Raleigh NC 27606

Walk-in Showroom Hours
Mon - Sat 10am - 6pm,
Closed Sunday

Phone (919) 481-4224

Fax (919) 481-4216

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